Thanks for contacting us so that we can address your maintenance concern in a timely manner!
We are sorry to hear that you are having problems of any sort at your rental property.
Our contractors respond to maintenance requests in the order that we receive them, and someone from our office will be contacting you should we or our contractors need any more information than what you provided.
Obviously, if your house is on fire, the heating system is out, your washing machine just exploded and there are suds all over the carpet, or any other emergency situation arises, PLEASE CALL US ASAP at 540.438.8800. A Riner Rentals property manager is available 24-hours a day and will be happy to contact you in case of an emergency or if assistance is needed right away.
We take pride in our properties, and will respond as quickly as we can. Again, we appreciate you contacting us and look forward to addressing your issue very soon.
The Riner Rentals Team.